Warranties and Liability
All goods supplied by Ruby's Garden Boutique (the Seller) come with a manufacturer’s warranty of 12 months.
The Seller shall provide the Buyer with such information as is required to claim under the manufacturer’s warranties. In the event of a claim, the Buyer shall in the very first instance contact the Ruby's Garden Boutique's Customer Service Department by telephone on 020 8123 3966 or via the contact us page on the website.
The Seller does not provide any warranty cover against defects in his own right,
except where the Buyer acts as a Consumer, all other warranties, conditions and terms relating to fitness for purpose, satisfactory quality or conditions of the products whether implied by statute or common law or otherwise, are excluded to the fullest extent of the law.
Insofar as is permitted by law, our only liability to you under these terms and conditions will be, at our discretion soley, to make good any shortage or non-delivery of orders, to replace or repair any goods which are received by you in a damaged or defective condition or to refund to you any sums paid by you for the goods you have ordered.
We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability to you for any failure or delay in the delivering of goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control. We will not be liable for late delivery, even if a booking has been made for a set day, as we cannot be responsible for the services of others, even if instructed by ourselves. Please note damage or defects caused by use or treatment of the product inconsistent with considered normal use are not covered.
Nothing in this Warranties and Liabilities Clause affects your statutory rights as a Consumer.